Jyoti Bikash Bank Limited (JBBL)

About Jyoti Bikash Bank Limited

Overview

Jyoti Bikash Bank Limited (JBBL) is a National Level Development Bank licensed by Nepal Rastra Bank (NRB) under the "Kha" (Class 'B') category. Since commencing operations on Shrawan 9, 2065 B.S. (July 24, 2008), the bank has been committed to delivering modern, reliable, and customer-centric banking services while contributing to Nepal's sustainable economic development.

Founded by a group of promoters that included employees of the Nepal Electricity Authority (NEA), along with experienced business professionals, entrepreneurs, and individual investors, the bank was initially established with a vision of supporting Nepal's hydropower sector through project financing. As the country's financial landscape evolved, Jyoti Bikash Bank expanded its focus to serve individuals, businesses, entrepreneurs, and communities across a wide range of economic sectors.

Today, the bank has established itself as a trusted development bank by placing customer needs at the center of its operations and delivering innovative financial solutions that support inclusive economic growth.

Our Journey

Jyoti Bikash Bank began its operations with an initial paid-up capital of NPR 259 million. Through steady business growth, prudent financial management, and strategic expansion, the bank has increased its paid-up capital to NPR 4.26 billion, strengthening its position within Nepal's development banking sector.

As part of its long-term growth strategy, the bank successfully expanded through mergers and acquisitions, including:

• Merger with Jhimruk Bikas Bank Limited (FY 2073/74)

• Acquisition of Raptiveri Bikas Bank Limited (FY 2074/75)

• Acquisition of Hamro Bikas Bank Limited (FY 2075/76)

These strategic integrations enhanced the bank's capital base, expanded its geographical reach, strengthened operational capabilities, and enabled it to provide banking services to a broader customer base across Nepal.

Nationwide Banking Network

Jyoti Bikash Bank continues to expand its presence through an extensive service network that ensures convenient access to banking services throughout the country.

The bank currently operates through:

• 117 Branches

• 3 Extension Counters

• 75 ATMs

In addition to expanding its physical network, the bank continues to invest in digital banking technologies and innovative financial products to provide secure, efficient, and convenient banking services for today's technology-driven customers.

Comprehensive Banking Services

Jyoti Bikash Bank offers a wide range of modern banking products and financial services tailored to meet the evolving needs of individuals, businesses, entrepreneurs, and institutions.

Its key services include:

• Personal Banking

• Business Banking

• SME Financing

• Hydropower and Infrastructure Financing

• Agricultural Finance

• Savings and Deposit Products

• Loan and Credit Facilities

• Digital Banking

• Card Services

• Remittance Services

• Other Modern Financial Solutions

The bank continuously enhances its service offerings through innovation, technology adoption, and customer-focused banking practices.

Vision

To establish Jyoti Bikash Bank as a trusted financial institution that places the broader interests of citizens and society at the center of its operations by delivering modern, accessible, and efficient banking services supported by internationally recognized standards of risk management and operational excellence.

Mission

To act as a trusted financial intermediary by mobilizing financial resources toward productive sectors through informed decision-making, modern information technology, and responsible banking practices, while creating sustainable value for customers, shareholders, employees, society, regulators, and the Government of Nepal.

Our Commitment

Jyoti Bikash Bank is committed to treating every customer fairly, responsibly, and transparently. The Board of Directors and Senior Management actively promote a customer-centric culture built on integrity, accountability, professionalism, and ethical conduct.

The bank is dedicated to:

• Delivering products and services that genuinely meet customer needs.

• Providing clear, accurate, and transparent information.

• Protecting customer privacy and data confidentiality.

• Handling customer feedback and complaints promptly and fairly.

• Maintaining the highest standards of corporate governance and regulatory compliance.

• Promoting fairness, inclusion, and trust across all banking relationships.

Our Core Values

The values of Jyoti Bikash Bank guide every aspect of its business operations and decision-making.

Faithful and Quality Service

We provide customer-focused, reliable, technology-enabled, and efficient banking services designed to simplify financial decision-making and enhance customer experience.

Creating Greater Social Value

We conduct business with a long-term perspective that prioritizes the broader interests of citizens, communities, and society while maintaining professionalism and ethical responsibility.

Responsible Use of Resources

We promote the efficient mobilization of financial resources toward productive sectors, encourage sustainable local development, maintain prudent asset quality, and support equitable value creation for all stakeholders.

Corporate Governance

We uphold strong corporate governance through transparency, regulatory compliance, disciplined management, and continuous improvement of policies, systems, and internal controls.

Transparency

We promote openness, accountability, precision, and meaningful stakeholder participation across policy formulation, decision-making, operational processes, and information sharing.

Fairness and Equality

We treat every customer, employee, and stakeholder with equal respect while ensuring impartiality, fairness, and non-discrimination throughout all banking activities.

Dynamic Human Resources

We believe our people are our greatest strength. We foster a culture of professionalism, integrity, continuous learning, innovation, teamwork, and customer service excellence by empowering competent, motivated, and ethical employees.

Commitment to Sustainable Growth

Jyoti Bikash Bank Limited remains committed to supporting Nepal's economic prosperity through responsible banking, financial inclusion, innovation, and sustainable development. By combining modern banking technology with prudent risk management and customer-focused service, the bank continues to create long-term value for customers, shareholders, employees, regulators, and the communities it serves.

With a clear purpose, strong governance framework, and unwavering commitment to excellence, Jyoti Bikash Bank continues to strengthen its position as one of Nepal's trusted national-level development banks.