Citizen Life Insurance Company Ltd

About Citizen Life Insurance Company Limited

Securing Lives Through Trusted Protection and Financial Planning

Citizen Life Insurance Company Limited is one of Nepal's fastest-growing life insurance companies, committed to providing innovative life insurance solutions that help individuals and families achieve long-term financial security. Since commencing operations in 2017, the company has focused on delivering customer-centric insurance products, modern digital services, and reliable financial protection tailored to the evolving needs of Nepali society.

Licensed and regulated by the Nepal Beema Pradhikaran (Nepal Insurance Authority), Citizen Life combines strong corporate governance, financial stability, advanced technology, and nationwide accessibility to create lasting value for its policyholders.

Company Overview

Citizen Life Insurance Company Limited officially commenced operations on 19 October 2017 (Kartik 2, 2074 B.S.), following the issuance of its operating license by the Nepal Beema Pradhikaran on 23 August 2017 (Bhadra 7, 2074 B.S.).

The company is incorporated as a Public Limited Company with a 70:30 promoter-to-public shareholding structure and maintains:

• Authorized Capital: NPR 5 billion

• Issued Capital: NPR 5 billion

• Paid-up Capital: NPR 5 billion

Citizen Life has established a strong financial foundation to support sustainable growth and long-term commitments to its policyholders.

Strong Promoter Base and Corporate Governance

Citizen Life is promoted by a diverse group of leading organizations and experienced professionals from Nepal's business community.

Its promoter base includes representatives from:

• Kantipur Media Group

• Shikhar Insurance

• Aviation industry

• Banking sector

• Manufacturing industries

• Insurance professionals

• Pharmaceutical companies

• Finance and investment firms

• Hospitality and tourism businesses

• Real estate sector

• Other reputed entrepreneurs and business leaders

This diversified ownership structure contributes to strong corporate governance, financial stability, and long-term institutional growth.

Nationwide Presence

Citizen Life serves customers through an extensive network of 135 branches and sub-branches across Nepal.

Its nationwide distribution network enables the company to provide accessible insurance services, efficient customer support, and a broad portfolio of life insurance solutions throughout the country.

Customer-Centric Insurance Solutions

Citizen Life is committed to delivering insurance products that address the changing financial needs of individuals and families at every stage of life.

Its insurance solutions are designed to support:

• Child education planning

• Wealth creation with life protection

• Health and wellness protection

• Retirement planning

• Long-term savings

• Family financial security

By encouraging disciplined, regular savings, the company helps customers build financial independence while protecting their loved ones against unforeseen risks.

Innovation and Technology

Citizen Life follows the principle of "Glocalization" by adopting internationally recognized insurance practices while tailoring products and services to Nepal's local market and customer needs.

The company leverages modern technology to:

• Improve customer experience

• Expand insurance access to grassroots communities

• Simplify policy servicing

• Deliver efficient and reliable insurance solutions

• Enhance operational excellence

Reinsurance and Risk Management

To strengthen financial security and policyholder protection, Citizen Life maintains reinsurance arrangements with:

• Nepal Reinsurance Co. Ltd.

• Himalayan Re

The company also works with internationally based consulting actuaries to support sound actuarial practices, effective risk management, and sustainable business operations.

Vision

Citizen Life Insurance aspires to:

• Become Nepal's most trusted life insurance company.

• Be the preferred life insurer for individuals and families.

• Create the best workplace that attracts, develops, and retains talented professionals.

Mission

Citizen Life is committed to:

• Understanding customers' financial needs and providing protection against life's uncertainties.

• Ensuring long-term financial security through customer-focused insurance solutions.

• Upholding the core values of customer centricity and customer satisfaction.

• Becoming a leading provider of financial protection for people of all age groups.

• Maintaining regulatory compliance, technological excellence, and a strong corporate culture.

• Continuously developing innovative life insurance products that meet the evolving needs of society.

Our Commitment

Citizen Life Insurance Company Limited is dedicated to helping individuals and families build a financially secure future through trusted life insurance solutions, responsible business practices, innovation, and exceptional customer service.

By combining financial strength, technology, nationwide accessibility, and customer-focused products, Citizen Life continues to strengthen insurance awareness and financial resilience across Nepal.

Why Choose Citizen Life Insurance Company Limited?

• Licensed by the Nepal Beema Pradhikaran (Nepal Insurance Authority) since 2017

• One of Nepal's fastest-growing life insurance companies

• Authorized, Issued, and Paid-up Capital: NPR 5 billion

• Strong promoter base comprising leading business organizations and industry professionals

• Nationwide network of 135 branches and sub-branches

• Customer-focused life insurance, savings, retirement, education, health, and protection solutions

• Reinsurance support from Nepal Reinsurance Co. Ltd. and Himalayan Re

• Technology-driven services based on international best practices and local customer needs

• Committed to innovation, transparency, regulatory compliance, and long-term financial security for every policyholder