Normal Working Hours (Cash Transaction)
| Day | Time |
| Sunday - Thursday | 9:30 a.m. -3:30 p.m. |
| Sunday - Thursday (Jeetpur) | 9:30 a.m. -2:30 p.m. |
| Sunday - Thursday (Lalbandi, Birgunj,Chabahil) | 9:30 a.m -5:00 p.m. |
| Sunday - Thursday (Itahari) | 9:30 a.m -3:30 p.m. |
| Sunday - Thursday (Pokhara - Lakeside) | 9:30 a.m -3:30 p.m. |
| Sunday - Thursday (Jaljala) | 9:30 a.m -4:00 p.m. |
| Sunday - Thursday (Urlabari) | 9:30 a.m -4:30 p.m. |
| Friday | 9:30 a.m. -1:30 p.m. |
|
Friday (Surkhet,Parsa,Waling, Biratnagar,Barahathawa,Itahari,Jaljala,Janakpur,Krishnanagar) |
9:30 a.m. -12:30 p.m. |
| Friday (Birgunj) | 9:30 a.m. - 2:00 p.m. |
| Friday (Pokhara - Lakeside) | 9:30 a.m. - 2:00 p.m. |
Evening Counter -Inside Valley
| Branches | Sunday -Thursday | Friday |
| Durbar Marg | 3:30 p.m. -6:00 p.m. | 12:30 p.m. -3:30 p.m. |
| Battisputali | 3:30 p.m. -6:00 p.m. | 12:30 p.m. -3:30 p.m. |
| Bhotahiti | 3:30 p.m. -6:00 p.m. | 12:30 p.m. -3:30 p.m. |
| Boudha | 3:30 p.m. -6:00 p.m. | 12:30 p.m. -3:30 p.m. |
| Chabahil | 3:30 p.m. -5:00 p.m. | 12:30 p.m. -2:00 p.m. |
| Dhumbarahi | 3:30 p.m. -5:00 p.m. | 12:30 p.m. -3:30 p.m. |
| Gongabu | 3:30 p.m. -6:00 p.m. | 12:30 p.m. -3:30 p.m. |
| Jawalakhel | 3:30 p.m. -4:30 p.m. | 12:30 p.m. -2:00 p.m. |
| Kalimati | 3:30 p.m. -6:00 p.m. | 12:30 p.m. -3:30 p.m. |
| Kaushaltar | 3:30 p.m. -4:30 p.m. | 12:30 p.m. -2:00 p.m. |
| Kirtipur | 3:30 p.m. -4:30 p.m. | 12:30 p.m. -2:00 p.m. |
| Lagankhel | 3:30 p.m. -6:00 p.m. | 12:30 p.m. -3:30 p.m. |
| Lazimpat | 3:30 p.m. -6:00 p.m. | 12:30 p.m. -3:30 p.m. |
| Maharajgunj | 3:30 p.m. -5:00 p.m. | 12:30 p.m. -3:30 p.m. |
| Narayanchaur | 3:30 p.m. -6:00 p.m. | 12:30 p.m. -3:00 p.m. |
| Naya Baneshwor | 3:30 p.m. -6:00 p.m. | 12:30 p.m. -3:30 p.m. |
| New Road | 3:30 p.m. -6:00 p.m. | 12:30 p.m. -3:30 p.m. |
| Pulchowk | 3:30 p.m. -6:00 p.m. | 12:30 p.m. -3:30 p.m. |
| Putalisadak | 3:30 p.m. -6:00 p.m. | 12:30 p.m. -3:30 p.m. |
| Seepadole | 3:30 p.m. -6:00 p.m. | 12:30 p.m. -3:30 p.m. |
| Thamel | 3:30 p.m. -6:00 p.m. | 12:30 p.m. -3:30 p.m. |
| Tripureshwor | 3:30 p.m. -6:00 p.m. | 12:30 p.m. -3:30 p.m. |
| Bafal | 3:30 p.m. -4:30 p.m. | 12:30 p.m. -2:00 p.m. |
Evening Counter - Outside Valley
| Branches | Sunday -Thursday | Friday |
| Banepa | 3:30 p.m. -4:30 p.m. | 12:30 p.m. -2:00 p.m. |
| Bhairahawa | 3:30 p.m. -5:00 p.m. | 12:30 p.m. -2:00 p.m. |
| Biratnagar | 3:30 p.m. -5:00 p.m. | 12:30 p.m. -2:00 p.m. |
| Birgunj | 3:30 p.m. -5:00 p.m. | 12:30 p.m. -2:00 p.m. |
| Birtamod | 3:30 p.m. -4:30 p.m. | 12:30 p.m. -2:00 p.m. |
| Butwal | 3:30 p.m. -5:00 p.m. | 12:30 p.m. -2:00 p.m. |
| Damauli | 3:30 p.m. -5:00 p.m. | 12:30 p.m. -2:00 p.m. |
| Dhangadi | 3:30 p.m. -4:30 p.m. | 12:30 p.m. -2:30 p.m. |
| Gaighat | 3:30 p.m. -4:30 p.m. | 12:30 p.m. -2:00 p.m. |
| Hetauda | 3:30 p.m. -4:30 p.m. | 12:30 p.m. -2:30 p.m. |
| Itahari | 3:30 p.m. -4:30 p.m. | 12:30 p.m. -1:30 p.m. |
| Jeetpur | 3:30 p.m. -4:00 p.m. | 12:30 p.m. -1:30 p.m. |
| Jumla | 3:30 p.m. -5:00 p.m. | 12:30 p.m. -3:00 p.m. |
| Khandbari | 3:30 p.m. -4:30 p.m. | 12:30 p.m. -1:30 p.m. |
| Lakeside | 3:30 p.m. -5:00 p.m. | 12:30 p.m. -2:00 p.m. |
| Lalbandi | 3:30 p.m. -5:00 p.m. | 12:30 p.m. -2:00 p.m. |
| Manthali | 3:30 p.m. -4:30 p.m. | 12:30 p.m. -2:00 p.m. |
| Narayangarh | 3:30 p.m. -5:00 p.m. | 12:30 p.m. -2:00 p.m. |
| Palpa | 3:30 p.m. -5:00 p.m. | 12:30 p.m. -3:00 p.m. |
| Parsa | 3:30 p.m. -5:00 p.m. | 12:30 p.m. -2:00 p.m. |
| Pokhara | 3:30 p.m. -5:00 p.m. | 12:30 p.m. -2:00 p.m. |
| Pyuthan | 3:30 p.m. -4:30 p.m. | 12:30 p.m. -2:00 p.m. |
| Patihani | 3:30 p.m. -5:00 p.m. | 12:30 p.m. -1:30 p.m. |
| Urlabari | 3:30 p.m. -4:30 p.m. | 12:30 p.m. -2:00 p.m. |
| Waling | 3:30 p.m. -5:00 p.m. | 12:30 p.m. -2:00 p.m. |
| Timure | 3:30 p.m. -5:00 p.m. | 12:30 p.m. -2:00 p.m. |
Saturday and Public Holidays
| Branches | Time |
| Durbar Marg | 9:00 a.m. -12:00 p.m. |
| Battisputali | 10:00 a.m. -1:00 p.m. |
| Boudha | 9:00 a.m. -12:00 p.m. |
| Dhumbarahi | 10:00 a.m. -01:00 p.m. |
| Gongabu | 2:00 p.m. -5:00 p.m. |
| Kalimati | 11:00 a.m. -2:00 p.m. |
| Naya Baneshwor | 2:00 p.m. -5:00 p.m. |
| Newroad | 12:00 p.m. -3:00 p.m. |
| Pulchowk | 12:00 p.m. -3:00 p.m. |
| Putalisadak | 12:00 p.m. -3:00 p.m. |
| Seepadole | 10:30 a.m. -1:30 p.m. |
| Thamel | 12:00 p.m. -3:00 p.m. |
| Narayanchour | 10:00 a.m. -12:00 p.m. |
| Jawalakhel | 10:00 a.m. -12:00 p.m. |
| Kirtipur | 11:00 a.m. -1:00 p.m. |
| Kaushaltar | 11:00 a.m. -1:00 p.m. |
| Branch | Normal Working Days | Service Time |
| Card Center, Lazimpat | Sunday - Thursday | 9:30 am - 4:00 pm |
| Friday | 9:30 am - 1:00 pm | |
| Putalisadak | Sunday - Thursday | 10:00 am - 3:00 pm |
| Friday | 10:00 am - 12:00 pm | |
| New Baneshwor | Sunday - Thursday | 9:30 am - 3:30 pm |
| Friday | 9:30 am - 1:00 pm | |
| Battisputali | Sunday - Thursday | 10:00 am - 3:00 pm |
| Friday | 10:00 am - 12:00 pm | |
| Durbar Marg | Sunday - Thursday | 10:00 am - 3:30 pm |
| Friday | 10:00 am - 12:30 pm | |
| Lakeside Pokhara | Sunday - Thursday | 9:30 am - 3:00 pm |
| Friday | 9:30 am - 12:00 pm | |
| Narayangarh | Sunday - Thursday | 10:00 am - 4:00 pm |
| Friday | 10:00 am - 1:00 pm | |
| Birtamod | Sunday - Thursday | 10:00 am - 4:00 pm |
| Friday | 10:00 am - 1:30 pm | |
| New Road | Sunday - Thursday | 10:00 am - 3:00 pm |
| Friday | 10:00 am - 12:00 pm | |
| Maharajgunj | Sunday - Thursday | 9:30 am - 3:30 pm |
| Friday | 9:30 am - 1:00 pm |
Update: 13th December 2019