*Note: Banking hours and Office hours have been changed due to lockdown announced by Nepal Government.
| OFFICE HOUR | |||||
| Sunday to Thursday | Friday | ||||
| From | To | From | To | ||
| 1 | Winter Seasons | 9:30 AM | 5:00 PM | 9:30 AM | 2:30 PM |
| 2 | Summer Seasons | 9:30 AM | 5:30 PM | 9:30 AM | 2:30 PM |
| BANKING HOUR | |||||
| Sunday to Thursday | Friday | ||||
| From | To | From | To | ||
| 1 | Winter Seasons | 9:45 AM | 3:00 PM | 9:45 AM | 1:00 PM |
| 2 | Summer Seasons | 9:45 AM | 3:00 PM | 9:45 AM | 1:00 PM |
| 1 | Summer Seasons | From 16th Magh to 15th Kartik | |||
| 2 | Winter Seasons | From 16th Kartik to 15th Magh | |||
| Evening Counter | |||||
| Sunday to Thursday | Friday | ||||
| From | To | From | To | ||
| 1 | Summer Seasons | 3:00 PM | 5:30 PM | 1:00 PM | 3:00 PM |
| 2 | Winter Seasons | 3:00 PM | 5:00 PM | 1:00 PM | 3:00 PM |
| Evening Counter is available at following Branches | |||||
| S. No. | Branch | ||||
| 1 | Parasi Branch | ||||
| 2 | Damauli Branch | ||||
| 3 | Birgunj Branch | ||||
| 4 | Mahendrapul Branch | ||||
| 5 | Kathmandu Branch | ||||
| 6 | Dhangadhi Branch | ||||
| 7 | Nepalgunj Branch | ||||
| 8 | Bhairahawa Branch | ||||
| 9 | Itahari Branch | ||||
| 10 | Baglung Branch | ||||
| 11 | Lakeside Branch | ||||
| 12 | Banepa Branch | ||||
| 13 | Butwal Branch | ||||
| 14 | Chapagoun Branch | ||||
| 15 | Biratnagar Branch | ||||
| 16 | Waling Branch | ||||
| 17 | Bagar Branch | ||||
| 18 | Birgunj Branch | ||||
| 19 | Putalisadak Branch | ||||
| 20 | Rambazar Branch | ||||
| 21 | Birtamode Branch | ||||
| 22 | New Road Branch | ||||
| 23 | Beni Branch | ||||
| 24 | Dang Branch | ||||
| 25 | Narayanghad Branch | ||||
| 26 | Thapathali Branch | ||||
| 27 | Gwarko Branch | ||||
| 28 | Janakpur Branch | ||||
| 29 | Biratchowk Branch | ||||
| 30 | New Baneshwor Branch | ||||
| 31 | Gongabu Branch | ||||
| 32 | Mirchaiya Branch | ||||
| 33 | Chabahil Branch | ||||
| 34 | Patan Branch | ||||
| 35 | Dulegauda Branch | ||||
| 36 | Dhankuta Branch | ||||
| 37 | Ilam Branch | ||||
| 38 | Kohalpur Branch | ||||
| HOLIDAY COUNTER AT FOLLOWING BRANCHES | |||
| Branch | From | To | |
| 1 | Putalisadak, Mahendrapul & Damauli | 11:00 AM | 2:00 PM |
| 2 | Lazimpat, Kathmandu | 9:00 AM | 12:00 PM |
| 3 | New Road Kathmandu | 2:00 PM | 5:00 PM |
| 4 | Birgunj | 11:00 AM | 2:00 PM |