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Fonepay Payment Service Limited

Head Office: 10th Floor, F1Soft Group Office, Pulchowk, Nepal, Tel.: +977 1660-01-34244, +977 - 15970044, Email us: [email protected], Web.: https://www.fonepay.com/

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About Fonepay

Overview

Fonepay is Nepal's largest payment network and a Payment System Operator (PSO) licensed and regulated by Nepal Rastra Bank (NRB). The company operates an interoperable digital payment network that connects banks and financial institutions (BFIs), digital wallets, merchants, and consumers, enabling secure, real-time digital payments across Nepal.

Fonepay facilitates a wide range of digital payment services, including Person-to-Person (P2P) and Person-to-Merchant (P2M) transactions, while supporting seamless movement of money through an instant, secure, and convenient payment infrastructure.

Today, Fonepay's interoperable network connects more than 60 partner institutions, serves over 20 million registered customers, and supports more than 1.7 million merchants across Nepal. Its Fonepay QR solution is EMV® compliant, aligning with internationally recognized standards for QR-based digital payments.

Digital Payment Ecosystem

Fonepay provides the technology infrastructure that enables interoperability across Nepal's digital financial ecosystem. Its payment network supports multiple stakeholders through a unified platform that simplifies digital transactions.

Key capabilities include:

By connecting financial institutions and payment platforms through a common infrastructure, Fonepay helps improve the accessibility, efficiency, and convenience of digital payments nationwide.

Growth and Milestones

Since its establishment, Fonepay has achieved several significant milestones that reflect the growth of Nepal's digital payment ecosystem.

2019

2020

2021

2022

2023

Core Purpose

Fonepay's core purpose is to build an inclusive financial infrastructure where financial technology companies, financial institutions, and ecosystem partners can collaborate and innovate to promote economic growth and financial prosperity.

Vision

Transforming lives through digital innovation.

Fonepay aims to provide a trusted platform that accelerates Nepal's digital transformation by delivering digital financial services that are accessible to every Nepali citizen.

Mission

Empowering Nepal through seamless digital connectivity.

Fonepay's mission is to connect people with digital financial services across Nepal through solutions that are simple, affordable, secure, and interoperable.

Core Values

Fonepay's organizational culture is built around values that guide its technology, operations, and customer relationships.

Trust

The company emphasizes honesty, transparency, and reliability to build lasting trust with customers, partners, and employees.

Integrity

Fonepay is committed to maintaining high ethical standards, accountability, and responsible business practices.

Collaboration

The company encourages teamwork, knowledge sharing, and strategic partnerships to achieve common goals and strengthen Nepal's payment ecosystem.

Innovation

Fonepay continuously develops customer-focused digital payment solutions that improve convenience and support financial innovation.

Learning

The organization promotes continuous learning, adaptability, and professional growth to respond effectively to changing technologies and customer needs.

Grit

Fonepay values resilience, perseverance, and operational excellence in delivering reliable digital payment services.

Empathy

Customer-centric thinking and understanding user needs are central to the company's approach to developing financial technology solutions.

Respect

The company promotes diversity, inclusion, fairness, and mutual respect across its workplace and stakeholder relationships.