*Note: Banking hours and Office hours have been changed due to lockdown announced by Nepal Government.
Banking Hours
| Normal Office Hours | Winter Season (Effective Duration: Kartik 16 – Magh 15) |
| 9.30 am to 5.30 pm (Sunday to Thursday) | 9.30 am to 5.00 pm (Sunday to Thursday) |
| 9.30 am to 1.30 pm (Friday only) | 9.30 am to 1.30 pm (Friday only) |
Banking Hours( Transaction Hours)
| Day Counter | Evening Counter | Holiday Counter |
| 10.00 am to 3.00 pm (Sunday to Thursday) | 3.00 pm to 6.30 pm (Sunday to Thursday) | 11.00 am to 2.00 pm |
| 10.00 am to 12.30 pm (Friday only) | 12.30 pm to 5.00 pm (Friday only) |
Evening Counter available on Working Days at our following branches:
| Inside Valley | Outside Valley |
| Durbarmarg Branch | Biratnagar Branch |
| Bhaktapur Branch | Birjung Branch |
| Boudha Branch | Birtamod Branch |
| Kalanki Branch | Butwal Branch |
| Kapan Branch | Damak Branch |
| Kirtipur Branch | Dhangadi Branch |
| Koteshwor Branch | Gaighat Branch |
| Kuleshwor Branch | Ghorahi Branch |
| Kumaripati Branch | Hetauda Branch |
| Mahaboudha Branch | Itahari Branch |
| Maitidevi Branch | Janakpur Branch |
| Naya Baneshwor Branch | Mahendranagar Branch |
| Naya Bazar Branch | Narayanghat Branch |
| New Road Branch | Nepalgunj Branch |
| Samakhusi Branch | Pokhara Branch |
| Thahiti Branch | Siddharthanagar Branch |
| Thapathali Branch | Surkhet Branch |
| Thimi Branch |
Holiday Counter available (11:00 AM to 2:00 PM) on Holidays at our following 4 branches:
| Inside Valley | Outside Valley |
| Durbarmarg Branch | Birgunj Branch |
| Kalanki Branch | Biratnagar Branch |
| Koteshwor Branch | Gaighat Branch |
| Kumaripati Branch | Janakpur Branch |
| New Road Branch | Narayanghat Branch |
| - | Pokhara Branch |
Winter Season(Effective Duration:Kartik 16- Magh 15)
| Normal Office Hour |
| 9.30 am to 5.00 pm (Sunday to Thursday) |
| 9.30 am to 1.30 pm (Friday only) |
Banking Hours( Transaction Hours)
| Day Counter | Evening Counter Hour |
| 10.00 am to 3.00 pm (Sunday to Thursday) | 3 pm to 5:30 pm (Sunday to Thursday) |
| 10.00 am to 12.30 pm (Friday only) | 12.30 pm to 4:30 pm (Friday only) |
Update: 1st August 2019