About The Oriental Insurance Company Limited – Nepal
Delivering Trusted General Insurance Services in Nepal Since 1956
The Oriental Insurance Company Limited is one of the oldest and most established non-life (general) insurance companies operating in Nepal, providing reliable insurance services since 1956. The company operates in Nepal as an overseas branch of The Oriental Insurance Company Limited, India, a public sector general insurance company under the Ministry of Finance, Government of India.
With a legacy spanning more than six decades in Nepal and a strong foundation backed by one of India's leading public sector insurers, The Oriental Insurance continues to deliver comprehensive general insurance solutions to individuals, businesses, institutions, and commercial enterprises across the country.
A Legacy of Insurance Excellence
The Oriental Insurance began its operations in Nepal in 1956 with its first Branch Office in Kathmandu. At the time, Nepal's general insurance market was in its early stages, and only one other insurer—Nepal Insurance and Transport Corporation (NITC)—was underwriting general insurance business.
Initially, the company conducted both direct general insurance business and reinsurance business accepted from NITC. As customer demand and premium volumes increased, The Oriental Insurance expanded its operations by establishing full-fledged branch offices in major commercial centers across Nepal.
Today, the company has developed an extensive service network that enables it to provide accessible and professional insurance services throughout the country.
Strong Nationwide Presence
The Oriental Insurance has steadily expanded its footprint to serve customers across Nepal through a comprehensive network of offices.
Its operations include:
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Full-fledged branch offices in Kathmandu, Biratnagar, Birgunj, Hetauda, Pokhara, Nepalgunj, and Butwal.
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Additional branch operations within Kathmandu, including Divisional Office I and Branch II.
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Inspectorate Offices located in Bhairahawa, Narayangarh, Tehrathum, Birtamod, Itahari, Dhankuta, and Rajbiraj, providing insurance services to customers in regional and remote areas.
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Third-Party (TP) Counters in Sanobharang and Nepalgunj to enhance customer accessibility.
The company's Country Office is located at Sunrise Bizz Park, Charkhal, Dillibazar, Kathmandu, serving as the central administrative office for its Nepal operations.
Comprehensive General Insurance Solutions
The Oriental Insurance provides a broad range of general insurance products designed to protect individuals, businesses, industries, commercial organizations, and institutions against various financial risks.
Supported by decades of underwriting experience, strong technical expertise, and customer-focused service, the company continues to deliver reliable insurance solutions tailored to Nepal's evolving economic and business environment.
Experienced Professionals and Technical Expertise
One of the company's greatest strengths is its experienced and dedicated workforce. The Oriental Insurance combines locally recruited professionals with technical support from its corporate office in India to deliver high-quality insurance services across Nepal.
Its operations are supported by:
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Skilled and experienced insurance professionals.
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Technical expertise from the company's corporate office in India.
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Strong underwriting and claims management capabilities.
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A customer-focused service culture built on professionalism and integrity.
This combination enables the company to provide efficient insurance solutions while maintaining high standards of operational excellence.
Financial Strength and Stability
Over the years, The Oriental Insurance has steadily expanded its business in Nepal.
For the Fiscal Year 2080/81, the company reported:
Although Nepal currently does not have an official insurance company rating system, The Oriental Insurance maintains a strong financial position supported by its long-standing operational history, prudent business practices, and the backing of its parent company in India.
Independent Branch Operations
The Oriental Insurance operates in Nepal as a branch of its Indian parent company and does not have a Nepalese joint venture partner or local shareholding structure.
The Nepal operations are led by:
The remaining workforce consists of locally recruited employees who support the company's nationwide insurance operations.
Corporate Vision
To become the most respected and preferred non-life insurance company in every market where we operate.
Corporate Objectives
The Oriental Insurance is guided by strategic objectives that support sustainable growth and long-term customer value:
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Place customers at the center of every insurance service by understanding and meeting their evolving protection needs.
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Strengthen the company's tradition of delivering responsive, customer-friendly, and high-quality insurance services.
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Conduct business profitably while managing investments responsibly to achieve sustainable financial returns.
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Optimize the retention of insurance business within Nepal and manage reinsurance operations in the best interests of the country.
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Promote effective risk management practices and continuously develop advanced risk management capabilities.
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Strengthen the company's position as a financially sound, dynamic, and reliable non-life insurance provider.
Committed to Protecting Nepal's Future
For more than 65 years, The Oriental Insurance Company Limited has remained committed to protecting individuals, businesses, institutions, and communities across Nepal through dependable general insurance solutions.
Backed by the financial strength, technical expertise, and heritage of one of India's leading public sector insurers, the company continues to uphold its tradition of customer-focused service, sound risk management, and operational excellence. By combining international insurance expertise with a strong local presence, The Oriental Insurance remains a trusted partner for reliable non-life insurance protection throughout Nepal.
